A final year project on “Impact of service strategy towards consumer satisfaction in the low-cost carrier industry in Kuala Lumpur, Malaysia″ submitted by Ibrahima Balde to extrudesign.com. CHAPTER 1 1.1 RESEARCH PROPOSAL TITLE: A STUDY OF THE IMPACT OF SERVICE STRATEGY TOWARDS CUSTOMER SATISFACTION IN THE LOW-COST CARRIER INDUSTRY IN KUALA LUMPUR, MALAYSIA: A CASE OF […]